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Return and Refund policy

RETURNS & EXCHANGES

  • Any damaged or defective goods must be declared to bath4home within 7 days of receiving the products. In this case, bath4home commits to providing either an exchange cost or a return at its cost.

  • Returns will be accepted within 30 days of receiving the goods.

  • In case of the return, the customer commits to paying for the transport of the returned item, unless it was properly declared as defective or damaged within the 7 given days.

  • The merchandise must be unused, uninstalled and returned in its original condition and packaging in order to get a refund for the returned merchandise; a restocking fee of up to 35% of the merchandise’s retail price may be deducted for any damaged boxes.

SHIPPING & DELIVERY OF MERCHANDISE

  • Full payment (100%) of the invoice is required for delivery.
  • The customer is responsible to inspect all merchandise upon receipt.
  • Any merchandise received damaged or missing must be reported within a maximum period of 7 days following the receipt of the merchandise.